Novant Health is prepared to care for you. Call your physician if you think you have the coronavirus or call 877-9NOVANT if you don’t have one. Learn more »

Visitor restrictions and masking are in effect. Nonessential appointments may be rescheduled. Learn more »

    Our Doctors
      Our Doctors

      Our Doctors

      The providers at Novant Health Steele Creek Family Medicine are committed to caring for your family. They are board certified in family medicine and have years of experience caring for patients of all ages. Please choose a provider below to learn more:

      Kaylor, Courtney Westbrook, FNP

      Affiliated with Novant Health
      4.81 out of 5 | 93 reviews
      Novant Health Steele Creek Family Medicine
      (704) 316-1700
      Likelihood of your recommending this care provider to others
      Your confidence in this care provider
      Friendliness/courtesy of the care provider
      Explanations the care provider gave you about your problem or condition
      Concern the care provider showed for your questions or worries
      Care provider's efforts to include you in decisions about your treatment
      Degree to which care provider talked with you using words you could understand
      Amount of time the care provider spent with you
      Information the care provider gave you about medications (if any)
      Instructions the care provider gave you about follow-up care (if any)
      The Patient Rating score is an average of all responses to care provider related questions on our nationally-recognized Press Ganey Patient Satisfaction Survey. Learn more about our survey process. Responses are measured on a scale of 1 to 5 with 5 being the best score.

      Novant Health Medical Group has earned the Press Ganey Seal of Integrity for having met scientifically rigorous standards for collecting and publicly reporting patient experience data. The Seal of Integrity affirms the validity of the organization's program and ensures that provider's performance ratings are objectively and accurately represented.

      Patient Comments 18 reviews
      February 11, 2020
      Courtney is amazing. She came in early so that I could be seen and still get to work. She told me about concerns with a medication I've been on for years that no one else bothered to tell me. I really like her.
      -Patient in CHARLOTTE, NC

      January 26, 2020
      Courtney is very knowledgeable, thinks outside of the box and really cares about helping the patient achieve better health. She is a great listener and explains things completely and in a way that I can understand.
      -Patient in FORT MILL, SC

      January 17, 2020
      Meeting a health care provider for the first time is an anxiety provoking experience. However, this was my second appointment with Ms. Kaylor. And having already had the pleasure of meeting with her on one previous appointment, I knew what to expect and that is what I experienced. Ms. Kaylor is friendly, knowledgeable, and very thorough. I appreciate her ability to educate me while making me feel at ease at the same time.
      -Patient in LAKE WYLIE, SC

      December 22, 2019
      Courtney Kaylor is an amazing provider. She is caring, understanding, and truly wants to do whatever she can to help.
      -Patient in CHARLOTTE, NC

      October 24, 2019
      I love Courtney Kaylor, she explains everything, she listens to my problems she is the best!!
      -Patient in CHARLOTTE, NC

      Novant Health is pleased to offer open scheduling. Use the tool below to schedule an appointment with this provider in real time. Please note that open scheduling is for regular appointments only. If you wish to schedule a physical or procedure or there is no open appointment for the time you need, please call this provider’s office for a list of available appointments.

      Practice locations
      Novant Health Steele Creek Family Medicine
      (704) 316-1700

      Provider video

      Medical School:
      Duke University Graduate School of Nursing

      Board Certifications:
      Family Nurse Practitioner

      Learn More
      Special Interests: Family Medicine

      Gender: Female